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Lead Machinery shrink wrapping machines uk Customer satisfaction is of central importance to Lead Machinery. We strive to deliver this through operational excellence and continual improvement. We measure customer satisfaction in several ways such as post-service email survey and use these metrics to help ensure experiences that surprise and delight our customers. By frequently measuring customer satisfaction, we reduce the number of unsatisfied customers and prevent customer churn. high quality straw wrapping paper supplier,high quality packing machine,paper cup cover machine factory.